Author Archives: Alex Cottrell

Incredible career spanning half a century comes to a well deserved end!

John Vaughn (R) pictured with Malcolm Trigg

Late last month, we said goodbye to John Vaughn, the longest standing member of the Gantrail team, as he took his well deserved retirement after more than 30 years with the business.

As if his 30+ years with Gantrail wasn’t impressive enough, John had in fact worked for the former owners of Gantrail since the tender age of 19. So retiring at 70, John is one of only a few people that will have seen some of the most significant changes to the industry during his 51 year long career.

“One of the most obvious changes I have witnessed is the role of technology. I remember back in the early days of Gantrail, working alone at a bench, fixing rubber noses to our clips. I kept diligent records of the products completed each week and can recall that in an average month I would have worked on 15,000 clips.”

John goes on to recall how he turned the production into a true family affair bringing his father in law in to assist him in the factory. And fittingly, as a family, is very much how John sees his entire career. It was back when John was only 16 years old and working as a coal man that a chance meeting brought him and George Molyneux into contact. George, at the time, ran a successful steelwork fabrication business that had a crane rail tracks division, and took John on to start work on 9th April 1968 as a Steel Errecting Radial Arm Driller. In 1990, John recalls sitting with Mr Molyneux in his Range Rover when he said “John I have another job for you”, referring to his recent purchase of Gantry Railing Limited. So in July 1990 John started his Gantrail career as Stores Supervisor, and remained a key member of the team right the way through to October this year. Mr Molyneux remained Chairman of Gantrail until his death in 2010, but John continued his career for as long as he could, as much out of a continued duty to Mr Molyneux as from his respect for his fellow team colleagues.

Having worked for 3 Managing Directors during his time with Gantrail, John has seen the business develop into a global success, and everyone at Gantrail respects the hard work John put in some 30 years ago to help set the foundations for its success.

 

Shaping the Future: A look back on the journey to success of a dedicated, committed and inspiring leader.

Malcolm Trigg recently celebrated his retirement as Managing Director of Gantrail. Having joined the company 27 years ago, Malcolm has quite literally delivered the Gantrail brand to customers, contractors and consultants worldwide and been instrumental in building the reputation that the Gantrail brand now has on a global stage. In this interview Malcolm shares the secrets of his success and we hear from others who have been with him on his remarkable journey.

Where did your journey with Gantrail begin?

I joined the company in 1992 as Sales Office Manager at the Head Office in Gloucester. At the time Gantrail were looking to expand overseas sales and were looking at building a network of distributors and agents to do this. I was keen to take on a new challenge and felt that this was a company that was growing both in size and in sophistication.

I liked the company straight away but I also recognised the lack of a formal approach to marketing or strategic sales. The team at the time comprised 13 people with a small network of agents and distributors. Its worth pointing out though that there are a couple of distributors from those early days that are still working with us today, Krug and Kranel to name just two.

Retiring now as MD, 27 years on the company is in a very different position. What do you think has been the secret behind your success?

From the very start I was always happy in front of a customer. Out on the road, meeting new people, and building relationships; this is what I loved to do. To me this seemed perfectly natural. I remember I used to get in my car, like many in those days, with no satnav and no channel tunnel, and I would sit with my carefully planned out maps and routes that I had worked on the night before, and set off on some epic road journeys. I would travel around Europe, clocking up 1000s of miles and be away for up to 3 weeks at a time. The effort that I put in was quickly recognised by those that I met and the effort was respected. Before too long I was expanding my radius of travel and setting off further afield to extend our network. So, really, the secret to my success was quite literally going the extra mile and taking myself and the Gantrail brand out on the road to meet the people that we wanted to work with.

Of all your achievements during your time at Gantrail what are you most proud of?

It’s almost impossible to choose just one – there have been so many highlights. If I may I will call upon three.

Firstly, the fact that Gantrail is now a global brand sitting front of mind with the major contactors and consultants throughout the world.  We are globally recognised as a world leader in our field and I am proud of the part I played in making this happen.

Secondly, I take immense pride in seeing the way that the technical expertise of Gantrail has developed. The research and development that takes place plus the culture of innovation and continuous improvement which is now firmly bedded into everything we do; these come together to enable our Technical team to design and develop cutting edge products that answer some of industries greatest crane rail challenges.

And finally, a real milestone for the business, and me was when we broke into North America in 1996 and started working with Atlantic Track who we still work with to this day.

What most excites you about the future of Gantrail?

I truly believe that the team I leave behind is the best team that there has ever been at Gantrail. This coupled with the new technology and opportunity that is available to them means that they will go from strength to strength and really build on the great position that they are now in.

I am so proud of everything and everyone and I know that you will all continue to do well. I know that I am leaving Gantrail in the most capable of hands and I look forward to watching how the company continues to develop and thrive, taking advantage of the fantastic opportunities that lie ahead.

Peter Bygrave, who Malcolm was directly responsible for bringing on board, takes over as Managing Director, building on the work that Malcolm has done.

Peter, how did your Gantrail journey begin?

When I started with the company in 2001, I came on board as an Applications Engineer and part of my role was to support Malcolm’s sales efforts with Technical support and presentations.  I briefly left the company in 2002 to expand my knowledge in a range of engineering disciplines but Malcolm was instrumental in bringing me back to the company as Technical Manager in 2003.  He must have seen something in me for which I am eternally grateful.

And how would your sum up the contribution that Malcolm has made?  

Malcolm has always had a strong vision for the company and big ambitions. Since he joined as Sales and Marketing Director, he has almost single-handedly put the Gantrail name on the world stage, where we are now considered one of the world leaders in crane rail system technology.  During that time, he has created not only a family of long-standing employees within the company, but also a diverse family of agents and distributors, the world over, whom we have worked with for many years.

So Malcolm, to wrap up, how would you like to be remembered?

I hope that people remember me for the effort I put in, during the good times and also during times that were more challenging for us all. I hope they see me as someone who never gave up and, just like a family, we kept smiling and worked hard together to keep moving forwards. I would like to be remembered as someone who was passionate about the company and the industry and who played fair – never discrediting the competition and never embellishing the truth. Just a straightforward guy, who worked hard and did the best for the company and everyone that I met along the way.

 

I wanted to sincerely thank Malcolm for all these years of excellent cooperation. Thank you for his professionalism, listening and support during many years. I really wish him the best for the future and I want to tell him that I was proud to work alongside him – Claudiu ORODEL – Asecom Rails

 

I was introduced to Malcolm … on the Mozal Project in Mozambique in early 2000’s.  We had been looking for a complimentary product to our existing product range at the company I then owned, Horne Hydraulics. Malcolm made several sales and marketing visits to South Africa to get my technical and sales team up to speed. Every one of those visits were memorable-once Malcolm starts with his story telling, we all go silent and listen intently to his many experiences and interactions from his travels around the globe – Hamilton Stephenson – Technogrid (Pty) Ltd

Celebrating Team Spirit!

We know that our brand is built by our people and that’s why it’s so important that we recognise the continued hard work and dedication of everyone that goes into making Gantrail the brand that it is today.

We were delighted to recognise two team members recently.

Carole Cresswell, Finance Director, celebrated her 20th year as part of the Gantrail team. This was a phenomenal milestone and we are extremely grateful and proud to have Carole as part of the Management Team driving our brand forwards.

Also Production Assistant, Adrian Sleigh, recently reached his 5 year anniversary with the team. Another important milestone for the company and one very much appreciated and recognised by all who work alongside Adrian.

Many thanks to Carole and Adrian for all your hard work and commitment to the Gantrail brand and our partners and clients worldwide.

Time well spent for our team in Panama

It seems that the Gantrail team has had another successful visit to TOC Americas in Panama earlier this month, returning with a healthy pipeline of new contacts and enquiries for their crane rail expertise.

Held in Panama between the 13-15 November, Gantrail Senior Sales and Distribution Managers took to the stand over the 3 days, reporting a very positive level of interest in the latest product innovations.

All set and ready to go at TOC Americas 2018

Speaking of the event, MD Designate Peter Bygrave said, “Choosing to attend an event such as TOC Americas is a significant undertaking for our team. As with all businesses, we need to look at the commercial impact that the investment can make in terms of client engagement and new business opportunity. I’m delighted to report that our presence at TOC Americas has proven itself to be extremely worthwhile, giving us a showcase in this strategic market, to share our expertise, meet with partners and start new conversations for upcoming projects.”

Because quality counts…

This entry was posted in Latest News and tagged , on by .

We are proud to announce that Gantrail has successfully transitioned to the revised ISO standard for Quality Management Systems, being awarded ISO 9001:2015 approval from NQA.

The certification confirms that Gantrail’s Quality Management System fully meets the requirements of the international standard.

Our commitment to maintain ISO 9001 approval emphasises our dedication to anticipate and meet the needs of our clients and stakeholders through an effective quality management system.

The scope of this approval applies to the manufacture, supply and installation of crane rail systems for use in building and other construction projects.

This was only possible due the continued efforts of our Quality Department, Managers and all staff on site. Through the application of the process approach and risk based thinking we are able to identify and address opportunities to consistently provide products and services which exceed customer expectation.